This video outlines the initiation of a practical session for Business Analyst candidates, focusing on a property management project. The session is designed to bridge theoretical knowledge with practical application over a six-week period.

Session Agenda and Governance

The meeting established a structured framework to guide participants through the project:

  • Governance Structure: The project features a steering group for high-level decision-making and two work streams (Group 1 and Group 2). Each stream includes project managers and Business Analyst (BA) candidates.
  • Roles and Responsibilities: A governance document defines the roles for all stakeholders, including the steering group, project managers, BAs, and technical leads, to prevent operational overlap.
  • Documentation: All team members are expected to review shared project documents independently to establish a strong foundational understanding.

Project Overview: Tenant Maintenance Portal

 

The project centers on designing a secure, tenant-facing maintenance portal for a property agency to resolve issues with fragmented, manual reporting.

  • Rationale: To provide a centralized “one-stop shop” for tenants to submit maintenance requests, track progress, receive automated notifications (email/SMS), and view broadcast notices.
  • Technical Scope: The solution will be a responsive web application built with HTML, CSS, JavaScript, PHP, and a MySQL database, hosted on a cloud provider.
  • Out-of-Scope: Administrative interfaces, payment processing, and integration with external systems are currently excluded to prioritize immediate value.

Project Roadmap and Next Steps

 

The delivery follows a hybrid waterfall/agile approach:

  • Requirement Phase (Weeks 1–3): Focus on requirement elicitation, analysis, and validation with senior stakeholders.
  • Sprint Phase (Weeks 4–6): Utilization of Jira for managing epics, features, user stories, and acceptance criteria, followed by UAT testing and final handover.
  • Immediate Upcoming Meetings:
    • Tuesday: A Jira tool walkthrough session.
    • Friday: A session regarding collaboration tools (e.g., Visio).

Candidates are strongly encouraged to attend these sessions live rather than relying solely on recordings to ensure they gain necessary practical experience and have the opportunity to ask questions.